Privacy Policy
Robin DS ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.robinds.com or engage with our services. By using our website and services, you consent to the practices described in this policy.
SMS and Electronic Signature Consent
By providing your phone number, you are expressly authorizing Robin DS to contact you via text or phone at the home or mobile phone number provided. We may use SMS to confirm your appointment, send updates, or manage details of your job. You understand that messaging and data rates may apply. You may opt out of receiving updates at any time by replying STOP to any text message.
Information We Collect
We collect various types of information in connection with the services we provide, including:
1.
Personal Information
We may collect personal information that you provide to us, including but not limited to your name, phone number, email address, and any other information you provide through our contact forms, booking requests, or services.
2.
Usage Data
We may collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and the date and time of your visit.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process and manage your requests, respond to your inquiries, and provide you with the services you request.
- To Improve Our Services: To analyze and improve our website and services based on your feedback and usage data.
- To Communicate with You: To send you updates, promotional offers, and other information related to our services. You can opt out of receiving these communications at any time.
Data Sharing and Disclosure
- We do not sell or rent your personal information to third parties for marketing purposes.
- We may share your information with trusted partners to help facilitate your service request or appointment.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information that we hold. If you would like to exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services after such changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Phone:(504) 473-5676
- Email:robin@robinds.com
- Address:AZ, US
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Children's Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Third-Party Services
We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, perform website-related services, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
California Privacy Rights
If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:
- The right to know what personal information is being collected about you
- The right to know whether your personal information is sold or disclosed and to whom
- The right to say no to the sale of personal information
- The right to access your personal information
- The right to request deletion of your personal information
- The right to receive equal service and pricing even if you exercise your privacy rights